Shipping
Shipping & Tracking
We offer FREE U.S. ground shipping on orders of $150 or more. Domestic orders placed by 11:00 a.m. PST Monday - Friday will be processed before shipping within 1 - 3 business days. We are closed on Saturday and Sunday. Any orders placed on the weekend will begin processing on the next business day.
Shipping Options & Windows
Economy- 7-10 business daysStandard - 5-7 business daysExpress- 1-3 business days
PLEASE NOTE EASTSIDE GOLF IS NOT LIABLE FOR ANY PACKAGES THAT ARE DELIVERED TO THE INCORRECT ADDRESS BY THE CARRIER.
Please note: Our fulfillment center will be closed on Thanksgiving Day (Nov 27), Christmas Eve (Dec 24), Christmas Day (Dec 25), New Year’s Eve (Dec 31), and New Year’s Day (Jan 1, 2026). Orders placed during these dates will ship once operations resume. We appreciate your patience and understanding during these brief closures.
Christmas 2025 Shipping Cutoffs
(For deliveries before Thursday, December 25th)
DHL Smartmail Ground: December 15
DHL SmartMail Expedited: December 16
DHL SmartMail Expedited Max: December 18
FedEx Home Delivery: December 17
FedEx 2day: December 22
FedEx Overnight: December 23
UPS Ground: December 18
UPS 2day: December 20
UPS Next Day: December 23
USPS Ground Advantage Service: December 16
USPS First-Class Mail: December 17
USPS Priority Mail: December 18
USPS Priority Mail Express: December 20
How Can I track my order status?
Once tracking is added, an email notification will be sent to you for your order. If you have yet to receive tracking, you can contact one of our customer services representatives at customerservice@eastsidegolf.com or 844-325-2278 for updates.
My Package says “delivered,” but I never received it..
Your package can be delivered to a building doorman, concierge, mailroom, front door, or mailbox. Please check those areas first. If you do not receive your package within 24 hours, please contact customerservice@eastsidegolf.com to initiate a FedEx or UPS Claim
Lost or Stolen Package
Eastside Golf is not responsible for any lost or stolen packages. If your package does not arrive, please contact customerservice@eastsidegolf.com to initiate a FedEx or UPS Claim.
Can I expedite an order?
We cannot move your order in front of other orders for faster processing and/or delivery.
Can I cancel my order?
Once an order is placed, it cannot be canceled. Once you receive the item, you can follow the instructions in our Returns & Exchanges section.
Can I change the shipping address on my order?
To ensure the security of our customers, Eastside Golf cannot modify or redirect the shipping address of a package once it's been dispatched. We strictly ship to the address provided during checkout, which must correspond with the billing address. However, you can arrange for a pickup at a carrier location or adjust the delivery date through the carrier service.
Can I combine my orders?
No. We are unable to combine shipping on multiple orders.
Shipping Limitations
Upon placing an order, it will be shipped to the address provided by the purchaser, provided that the shipping address complies with the shipping restrictions outlined on this website. All purchases made through this website are subject to a shipment contract. Consequently, the risk of loss and title for items purchased from this website transfers to you upon delivery of the items to the carrier. You are responsible for initiating any claims with carriers for damaged and/or lost shipments.
For domestic shipments, please allow 1 - 3 days for fulfillment, processing, and verification. Once an order has been verified and processed, the order will ship through the desired shipping method for delivery.
To ensure our customers' security, Eastside Golf cannot modify or intercept shipping addresses once an order has been placed. We only ship to the address provided at checkout, which must match the billing address. However, you can schedule a FedEx pickup or reschedule delivery through FedEx.
Please note that all online orders must have matching billing and shipping addresses. Orders with different billing and shipping addresses will not be processed to prevent fraudulent transactions.