Shipping & Tracking


Domestic orders placed by 11:00 a.m. PST Monday - Friday will be processed before shipping within 1 - 3 business days. We are closed on Saturday and Sunday. Any orders placed on the weekend will begin processing on the next business day.




How Can I track my order status? 


Once tracking is added, an email notification will be sent to you for your order. If you have yet to receive tracking, you can contact one of our customer services representatives at for updates. 


My Package says “delivered,” but I never received it


Your package can be delivered to a building doorman, concierge, mailroom, front door, or mailbox. Please check those areas first. If you do not receive your package within 24 hours, please contact the carrier (FedEx/USPS) to file a claim


Lost or Stolen Package 


Eastside Golf is not responsible for any lost or stolen packages. If your package does not arrive, please contact to initiate a FedEx or USPS Claim. 


Can I expedite an order? 


We cannot move your order in front of other orders for faster processing and/or delivery. 


Can I cancel my order? 


Once an order is placed, it cannot be canceled. Once you receive the item,  you can follow the instructions in our Returns & Exchanges section. 


Can I change the shipping address on my order? 


To ensure the security of our customers, Eastside Golf cannot modify or redirect the shipping address of a package once it's been dispatched. We strictly ship to the address provided during checkout, which must correspond with the billing address. However, you can arrange for a pickup at a carrier location or adjust the delivery date through the carrier service.


Can I combine my orders? 


No. We are unable to combine shipping on multiple orders.


Shipping Limitations


Upon placing an order, it will be shipped to the address provided by the purchaser, provided that the shipping address complies with the shipping restrictions outlined on this website. All purchases made through this website are subject to a shipment contract. Consequently, the risk of loss and title for items purchased from this website transfers to you upon delivery of the items to the carrier. You are responsible for initiating any claims with carriers for damaged and/or lost shipments. 


For domestic shipments, please allow 1 - 3 days for fulfillment, processing, and verification. Once an order has been verified and processed, the order will ship through the desired shipping method for delivery.


To ensure our customers' security, Eastside Golf cannot modify or intercept shipping addresses once an order has been placed. We only ship to the address provided at checkout, which must match the billing address. However, you can schedule a FedEx pickup or reschedule delivery through FedEx.


Please note that all online orders must have matching billing and shipping addresses. Orders with different billing and shipping addresses will not be processed to prevent fraudulent transactions.