Frequently Asked Questions

How long will it take to get my order?

It depends on where you are. Orders will take 1-3 business days. Orders placed by 11:00 am PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order.

What Shipment methods are available?

We offer Free Standard Shipping on orders via UPS Ground in the U.S. and USPS for international delivery. U.S. orders over $200 USD will ship free. Some special offers and products might be excluded from the free shipping offer. If your order falls below the threshold amount, you will be charged based on your location and the size of your order. If you would like expedited shipping we offer faster services via USPS and UPS at an additional cost. You will be able to select your shipping preference at checkout.

What if I choose overnight delivery, will it ship right away?

We recommend emailing us to make sure it will make it out same day. We do our best to get every order out as fast as we can, but if you order right at pick up time...please email us at customerservice@eastsidegolf.com

Do you ship overseas?

Yes we offer international shipping.

What is your pricing, payment and refund process?

All prices are displayed in US Dollars. We accept Visa, MasterCard, American Express and Discover credit cards for payment. We also accept PayPal and Amazon Pay. Any applicable credits or refunds will be applied back to the credit card or PayPal account used for the original purchase. We charge sales tax for all online orders that are being shipped to locations in California only. Other states are not charged at this time. International customers will be responsible for all taxes and duties associated with the shipment of their order. Discounts and promotional codes are limited to one per order. They cannot be combined.

Other questions?

You can contact us through our contact page or email us. customerservice@eastsidegolf.com