- You have 30 days from the time you receive your order to return your item for a refund or an exchange.
- Free returns are available for US customers/addresses ONLY.
- Only one (1) return label per order will be honored.
- Returns can take up to 10 business days to process after the package has been received by us.
- During holidays, processing of returns/credits/exchanges may take longer.
- Final sale items are not eligible for returns. (These items will be clearly marked as non-returnable).
- If your package was shipped in a poly bag, please reuse your shipping bag, it was made for it. Additionally, the postage reflected in the return label assumes the same shipping package will be used. Substituting may require additional postage.
Failure to return merchandise without processing a request through this return request system, may result in the return being rejected and returned to you without credit. You will be contacted via phone and/or email if your return is being rejected. Your return will be sent back to the shipping address on your original order. You may also be charged a processing fee for rejected returns.
International Returns: The customer is responsible for all duties, taxes, or brokerage fees. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.