Privacy Policy

         

Effective Time: May 2018

 

Eastside Golf Online Store (“we”) operates the website located at www.eastsidegolf.com (the “Web Site”). We understand that you care about how your information is used and shared. Therefore, we have created this Privacy Policy to inform you of our information collection, operation, and sharing practices for this Web Site.

 

When Do We Collect Information?

 

We may collect information about you anytime you interact with us, such as when you:

 

          - Access or browse the Website.
          - Order products or services through the Web Site.
          - Communicate with us via email, telephone, or any other manner.
          - Participate in any of our product promotions.
          - Request information about products and services.
          - What Information Do We Collect?

 

The information we collect generally falls into two categories:

 

Personally Identifiable Information: Information that can help us identify or locate an individual, including name, address, email address, telephone number, and credit card number.

 

Non-Personally Identifiable Information: Information that does not identify an individual, such as anonymous data about website usage (e.g., date and time of visit, pages visited, IP address).

 

What Do We Use Your Information For?

 

We may use the information we collect for the following purposes:

 

          - Personalize your experience.
          - Improve the Web Site and our offerings.
          - Enhance customer service.
          - Process transactions.
          - Send periodic emails.

     

    If at any time you would like to unsubscribe from receiving future emails, we include detailed instructions on how to unsubscribe at the bottom of each email.

     

    How Do We Protect Your Information?

     

    Rest assured, your security is our top priority. We've implemented robust measures to safeguard your personal information when placing an order or accessing your account. Our secure server employs industry-leading Secure Socket Layer (SSL) technology to encrypt all sensitive data, ensuring it's transmitted securely. Your supplied sensitive information, such as credit card details, is then encrypted and stored securely in our Payment gateway provider’s database, accessible only to authorized personnel with strict confidentiality protocols. It's important to note that after a transaction, your private information, including credit card details and financials, is never stored on our servers, providing you with added peace of mind.

     

    Do We Use Cookies?

     

    Cookies play a crucial role in enhancing your browsing experience. These small files, transferred to your computer's hard drive through your web browser, enable our systems to recognize your browser and capture certain information.

     

    We utilize cookies to remember and process items in your shopping cart, save your preferences for future visits and gather aggregate data about site traffic and interactions to improve our services. Additionally, we may engage third-party service providers to help us better understand our site visitors. Rest assured, these providers are contractually bound to use the information solely for the purpose of improving our business.

     

    While you can customize your cookie settings, allowing you to receive warnings each time a cookie is sent or to disable them entirely via your browser settings, please note that disabling cookies may impact the functionality of certain services. However, you can still place orders by contacting our customer service team.

     

    Do We Disclose Any Information to Outside Parties?

     

    We prioritize the security and confidentiality of your personally identifiable information. Rest assured, we do not sell, trade, or transfer it to outside parties. However, we may engage trusted third-party service providers to assist us in operating the website, conducting our business, or serving you. These parties are obligated to maintain the confidentiality of your information.

     

    In certain circumstances, we may disclose your information if it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar purposes.

     

    Third-Party Links

     

    From time to time, we may include third-party products or services on our website. These third-party sites operate under their privacy policies, which are separate and independent from ours. As such, we do not assume responsibility or liability for the content and activities of these linked sites.

     

    However, we are committed to maintaining the integrity of our website. We welcome any feedback about these third-party sites as we strive to ensure the best possible experience for our users.

     

    California Online Privacy Protection Act Compliance

     

    We prioritize your privacy and are committed to complying with the California Online Privacy Protection Act. As such, we do not distribute your personal information to external parties without your consent.

     

    Under this act, all users of our website have the ability to modify their information at any time. Simply log into your account, navigate to the 'Edit Profile' page within your control panel, and make the desired changes.

     

    Children’s Online Privacy Protection Act Compliance

     

    We do not collect information from children under 13 years of age in compliance with COPPA.

     

    We adhere to the regulations outlined in the Children’s Online Privacy Protection Act (COPPA) and do not collect any information from individuals under the age of 13. Our website, products, and services are intended for users at least 13 years old or older.

     

    As a parent or guardian, you have the right to request the removal of any personal information submitted by your child without consent or by misrepresenting their age. We will promptly take appropriate measures to delete such information from our database upon your request. Please ensure that your request includes the same username, password, and email address provided by your child and send it to customerservice@eastsidegolf.com.

     

    Online Privacy Policy Only 

     

    This online privacy policy exclusively pertains to the information collected through our website and does not extend to information gathered offline.

     

    Terms & Conditions 

     

    Additionally, we encourage you to review our Terms and Conditions section, which outlines the usage policies, disclaimers, and liability limitations associated with using our website.

     

    Integrity 

     

    During the account sign-in process, you can review, modify, or delete the information you have provided. We strive to maintain accurate information and encourage you to update any changes promptly. You can access and edit your information anytime by logging into your account on our website. If you wish to have your account information removed from our databases, please contact us, and we will make every effort to accommodate your request. However, please note that we may retain certain information related to past transactions for our records.

     

    Changes to our Privacy Policy 

     

    We reserve the right to update our privacy policy by posting a revised version on our website. We recommend checking our website regularly for any changes to this policy. Please note that any modifications to the privacy policy will apply to all information collected after the update. If you disagree with any changes to our privacy policy, please contact us in writing to express your objection.

     

    Contacting Us

     

    If you have questions about this Privacy Policy, please contact us at:

     

    Eastside Golf Inc.

    Attn: Privacy Policy

    662 E Dyer Rd

    Santa Ana, CA 92705

    USA